Reference

Understand Your cat777 Account Terms

These terms set out how your account works on cat777 — what we expect from you and what you can expect from us, including how deposits through bKash, Nagad, and Rocket are handled.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh region dependentTerms updated without noticeSupport available for queries
cat777 Understand Your cat777 Account Terms
TERMS QUERY CONTACTS

Reach Us About These Terms

If a clause in these terms is unclear, or you believe your account has been handled in a way that conflicts with what is written here, contact us directly. We handle terms-related queries through the channels below. For wallet-specific questions — such as a bKash or Nagad withdrawal that did not process as described — raise the issue through live chat and reference your transaction ID.

Live Chat Open the chat widget inside your account dashboard. Reference the specific clause or transaction you are asking about for a faster resolution.
Email Support Send your terms query to our support address found in your account settings. Include your registered mobile number and a brief description of the issue.
Account Help Page Your account help section lists common terms questions with direct answers. Check there first before raising a formal query — it covers most wallet and eligibility questions.
HOW WE HANDLE THIS

How cat777 Applies These Terms

These terms are not decorative. Here is how we apply them in practice across accounts, payments, and support requests. Every point below reflects a real process inside how cat777 operates, not a general policy statement.

Account Security Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately — we can freeze account activity while the matter is reviewed.
Payment Verification Withdrawals to bKash, Nagad, or Rocket require that the wallet number on your account matches the name used at registration. Mismatches delay the release of funds until verified.
Term Updates When we update these terms, a notice appears on your account dashboard at next login. You can request a copy of the previous version within 30 days of any update by contacting support.
Dispute Process Raise a terms dispute through live chat with your account ID and the relevant clause number. We respond with a written position, which you can escalate to our review team if needed.

Common Questions About These Terms

These are the questions we hear most often about how our terms work. Each answer reflects the actual policy — not a paraphrase of legal boilerplate.

Access depends on your local law and whether Bangladesh is an eligible region at the time you open your account. These terms apply to all accounts we accept — check eligibility before registering.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and may result in both accounts being suspended and any pending withdrawals being held pending review.

Account sharing is not permitted. If we detect shared access, we may suspend the account and request identity verification before any further activity — including withdrawals to Rocket or Nagad — is allowed.

Withdrawals must go to the wallet registered on your account. Your bKash or Nagad number must match your verified name. Unmatched details put the withdrawal on hold until our team completes a manual check.

Contact us via live chat with your account ID and the specific clause you are questioning. We will provide a written response. If you are not satisfied, you can request escalation to our review team.

A notice appears on your dashboard the next time you log in after any update. Continuing to use your account after that point means you accept the revised terms as they stand.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.